HELP - SRS MALFUNCTION LESS THAN 12k/kms!! - Mercedes A-Class Sedan USA Forum
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post #1 of 4 (permalink) Old 05-15-2019, 11:34 AM Thread Starter
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HELP - SRS MALFUNCTION LESS THAN 12k/kms!!

Hello and this is my first post. Im in Canada and have the hatchback. The car has barely 12k/kms on it and I have already experienced some technical issues. At the moment Im sitting at the Mercedes dealership having to bring in my vehicle the 2nd time 2 days after I just got it back for an SRS Malfunction light/warning.

Due to the car being so new to North America I cannot find anything online regarding this issue.

I suggest we start a sticky forum to document how many of us A - Class owners experience this!

They have to keep the car for an extended period to diagnose and come up with a solution.

Thanks
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post #2 of 4 (permalink) Old 05-24-2019, 01:53 PM
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I would first suggest you try another Mercedes dealership and if that doesn't work start reaching out to Mercedes corporate.
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post #3 of 4 (permalink) Old 06-13-2019, 01:01 PM
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I'm in the US and I also had an SRS warning occur. The dealer was not able to fix on the first appointment. They cleared the code but it reappeared.

They are ordering a replacement seatbelt to attempt to fix the issue on the next appointment.
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post #4 of 4 (permalink) Old Yesterday, 07:19 PM
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@vant thanks for your feedback.
I realized in some cases with new cars dealers, no matter which you try, aren't able to diagnose issues right away. Its part of the growing pains of new car buying. Patience while waiting for fixes from corporate is critical.
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